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Keywords - Now, Close, Shut Down, Wind-down

Will this impact my current plan and price?

For now, nothing is changing.

If there are any changes to your service plans or pricing, Mercury will let you know before they take effect. Mercury will explain any changes clearly so you have the information you need before your services move to Mercury.

What if I’m already a Mercury customer?

For now, nothing is changing.

If you're already a Mercury customer, you don't need to do anything right now. Mercury will contact you again before your services move with more information about what to expect.

If you’d like to move your broadband to your existing Mercury account before the migration, you can add a service in My Account.

What happens if I’m moving house during the change?

If you're planning to move house before your services move to Mercury, please contact Now. They'll let you know what this means for your services and the move to Mercury.

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